1

Step one

Read the Complaints Policy


Please read the Palmerston Power Basketball Club Complaints Management Policy before submitting a complaint. This policy explains how complaints are assessed, investigated, and where matters may be referred.


2

Step two

Complete the Online Complaint Form


Submit Complaint Form

3

Step three

Club Review and Response


Once your complaint is submitted:


  1. The Club will acknowledge receipt of your complaint.
  2. The Committee will assess the matter.
  3. The Club may:
  • Resolve the matter informally;
  • Conduct a formal investigation; or
  • Refer the matter to the Darwin Basketball League (DBL), Basketball NT, Police, or another appropriate authority.


You will be kept informed of significant developments and advised of the outcome where appropriate.

Thank you for contacting us.
We’ll get back to you as soon as possible.

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We got it.

Please use this form to make a formal complaint. All formal complaints will be emailed to the secretary's email.  PALMERSTONBASKETBALL@OUTLOOK.COM

Complainant Details

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